Terms of Service
Effective date: August 20, 2026
Welcome to AcceptMe. These Terms of Service (“Terms”) are an agreement between you and AcceptMe (“AcceptMe”, “we”, “us”) that governs your use of the AcceptMe website and services — the Story Bank, interview practice, essay feedback, and everything else we offer through the site (together, the “Service”).
By creating an account or using the Service, you agree to these Terms and to our Privacy Policy, which explains how we handle your information. If you don't agree, please don't use the Service.
If anything here is unclear, email us at hello@acceptme.io — we're happy to explain in plain language.
1. Who can use AcceptMe
You must be at least 13 years old to use the Service. If you are under the age of majority where you live (18 or 19 in most Canadian provinces), you may use the Service only with the permission of a parent or guardian, who agrees to these Terms on your behalf. By using the Service, you confirm this is the case.
When you sign up, give us accurate information and keep your password to yourself. Your account is personal: one account per person, and you're responsible for what happens under it. If you think someone else has accessed your account, tell us right away.
2. What the Service is
AcceptMe is a practice and preparation tool for university applications. It includes a Story Bank for building interview stories, AI-powered voice coaching, timed on-camera and written interview practice, and AI-generated feedback on application essays.
Free and paid access. Parts of the Service are free — the Story Bank is free on every plan — and some features offer a limited number of free tries before they require paid access. Paid access is a one-time payment (currently C$129, or US$129 for American students; checkout shows your local price) that unlocks the full Service for twelve months. It is not a subscription: there is no auto-renewal and nothing recurs. We may change pricing for future purchases, but a change will never shorten access you've already bought.
Payments and refunds. Payments are processed by Stripe; we never see your card number. If something goes wrong with a purchase — you were charged incorrectly, or a paid feature isn't working — email us and we'll make it right. Otherwise, payments are non-refundable except where the law gives you a right to a refund. Nothing in these Terms limits any non-waivable rights you have under applicable consumer protection law, including British Columbia's Business Practices and Consumer Protection Act.
3. AI feedback — what it is and isn't
Much of the feedback in AcceptMe — coaching conversations, essay notes, story grades, interview feedback — is generated by artificial intelligence. It is practice coaching, and we think it's good, but you should understand its limits.
AI feedback can be wrong, incomplete, or generic; treat it as one input, not an authority. AcceptMe does not guarantee any outcome — using the Service, however diligently, is no promise of an interview, an offer of admission, a scholarship, or any other result. And the Service is not professional advice: it does not replace guidance counsellors, admissions consultants, teachers, or the requirements published by the universities you apply to. You are responsible for your own applications, including verifying deadlines, requirements, and the accuracy of anything you submit.
4. Your content
The stories, essays, recordings, and answers you create in AcceptMe are yours. You keep all rights to them.
So that the Service can work, you give us permission to host, store, process, transmit, and display your content — including passing it to the service providers that power features like video storage, voice coaching, and AI feedback, as described in our Privacy Policy. We use your content to provide the Service to you, not for anything else. This permission ends when your content is deleted, except for copies we must retain by law.
You are responsible for what you upload. Don't submit content that is unlawful, that infringes someone else's rights, or that contains another person's private information without their permission. And a word of practical advice: essays you submit should be your own work — universities take academic integrity seriously, and so do we. AcceptMe gives feedback on your writing; it is not a service for having something written for you.
5. Acceptable use
Use the Service for its purpose: your own application preparation. You agree not to share your account or resell, sublicense, or commercially exploit the Service; copy, scrape, or redistribute our question banks, coaching content, or other materials; probe, disrupt, or attempt to bypass security or access another user's data; reverse engineer the Service, abuse free tiers (for example by creating multiple accounts), or interfere with other students' use of it; or use the Service for anything unlawful.
We may suspend or terminate accounts that violate these Terms. Where reasonable, we'll warn you first.
6. Our content
The Service itself — the software, design, question banks, coaching frameworks, and everything else that isn't your content — belongs to AcceptMe or its licensors. We give you a personal, non-transferable, non-commercial licence to use it as part of the Service. That licence lasts as long as you use the Service and doesn't include the right to reproduce or distribute our materials outside it.
7. Ending things
You can stop using AcceptMe at any time, and you can ask us to delete your account and content by emailing hello@acceptme.io. We may suspend or terminate your access if you materially violate these Terms, if we're required to by law, or if we discontinue the Service (in which case we'll give you reasonable notice and a fair resolution for unused paid access). On termination, your right to use the Service ends; sections of these Terms that by their nature should survive — including those about your content licence wind-down, disclaimers, and limitation of liability — survive.
8. Disclaimers
The Service is provided “as is” and “as available.” We work hard to keep it reliable, but we don't warrant that it will be uninterrupted, error-free, or that AI feedback will be accurate or fit for a particular purpose. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow certain warranty disclaimers, so parts of this section may not apply to you.
9. Limitation of liability
To the maximum extent permitted by law, AcceptMe will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost opportunities (including any application or admission outcome), arising out of or relating to the Service. To the same extent, our total liability for all claims relating to the Service is limited to the greater of C$129 or the amount you paid us in the twelve months before the claim arose. Nothing in this section limits liability that cannot be limited by law, and nothing in these Terms affects your non-waivable rights as a consumer.
10. Indemnity
If you use the Service in breach of these Terms or in violation of law and that causes a third-party claim against AcceptMe, you agree to cover the reasonable costs and damages arising from that claim, to the extent permitted by the law where you live.
11. Changes to the Service or these Terms
We're actively building AcceptMe, so features will change, improve, and occasionally be retired. We may also update these Terms. If we make a material change, we'll post the updated Terms with a new effective date and let you know in the product or by email before they take effect. If you keep using the Service after that, the new Terms apply. If you don't agree with a change, stop using the Service and contact us about any unused paid access.
12. Governing law
These Terms are governed by the laws of British Columbia and the laws of Canada applicable there, without regard to conflict-of-law rules. You and we agree to the exclusive jurisdiction of the courts of British Columbia for any dispute relating to these Terms or the Service — except that if you are a consumer, this does not deprive you of the protection of mandatory consumer laws, or of access to courts or tribunals, of the place where you live.
13. General
These Terms and the Privacy Policy are the entire agreement between you and AcceptMe about the Service. If part of these Terms is found unenforceable, the rest still applies. If we don't enforce a provision, that isn't a waiver. You may not assign these Terms; we may assign them as part of a business transition, in which case they continue to protect you on the same terms.
14. Contact
Questions about these Terms: hello@acceptme.io.